FAQs
Everything you need to know and more. Can’t seem to find the answer to your question? Contact us.
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Resin Jewelry
Yes, resin is incredibly light and comfortable for all-day wear.
We use high-quality resin. Prolonged exposure to UV light may cause slight changes over many years.
Yes, our jewelry uses (insert: nickel-free, stainless steel, or your hardware type).
Gently wipe with a soft cloth. Avoid alcohol, acetone, and harsh cleaners.
Each piece is hand-painted and may have slight variations, making every item unique.
Puso Kits
Puso is a traditional Cebuano woven rice pouch made from coconut leaves.
Yes. Each kit comes with a guided instruction set suitable for first-time weavers. Which they can also rewatch on Youtube.
Your kit includes coconut leaves, step-by-step instructions, and tools needed for crafting your Puso.
Gently wipe with a soft cloth. Avoid alcohol, acetone, and harsh cleaners.
Candles
We use 100% pure natural soy wax.
The first refill is complimentary. Customers cover shipping to and from our studio. Please message us directly to coordinate your free refill. We are not liable for any damages incurred during shipment of your vessel.
Refills are priced separately and are priced at Php 450.
Trim the wick to ¼ inch before each burn and allow the wax to form a full melt pool on the first use for optimal performance. Each candle’s fragrance can fill a 20 sqm room within approximately 2 hours. For best results, burn your candle for up to 4 hours at a time.
Yes. Our refill system encourages reuse and sustainability. You can clean it with hot water. Make sure to dispose of remaining wax properly.
3D Printed Items
We use high-quality PLA, a plant-based material known for durability and low environmental impact.
Our items are designed for indoor use. Avoid prolonged exposure to direct sunlight or high heat sources to preserve their shape.
Vases are recommended for dried florals. Some designs include removable inserts for holding water safely.
The layered texture is a natural characteristic of 3D printing, giving each piece a unique, handcrafted quality.
Yes. Most items are made-to-order to reduce waste. Please allow a short production period before shipping.
Production
Made-to-order items require at least 3 days for production before shipping.
Local shipments: J&T
International shipments: DHL
Yes. Many of our items offer customizable colorways. Please check the product page for options.
Yes, we can customize any item from our list of products. If you have a certain design in mind, please message us so we can see if we are able to help you.
Yes. Most items are made-to-order to reduce waste. Please allow a short production period before shipping.
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Care, Safety, and Cleaning
To keep your resin jewelry clear and beautiful, please handle with care.
- Gently wipe with a soft cloth after each wear.
- Clean using mild soap and lukewarm water. Lightly wipe—do not soak.
- Dry immediately with a microfiber cloth.
Avoid alcohol, acetone, harsh cleaners, and ultrasonic machines, as these may cloud the resin. Keep away from perfumes, lotions, and excessive moisture. Remove before showering or swimming.
Store in a dry place when not in use.
Our products are precision 3D printed and thoughtfully crafted to last. To preserve its form and finish, please handle with care.
If you have a 3d printed lampp, ensure it is switched off, unplugged, and completely cool. Gently dust with a soft, dry microfiber cloth. For deeper cleaning, lightly wipe with a slightly damp cloth and dry immediately.
Use LED bulbs only and follow the recommended wattage to prevent excess heat. Keep away from prolonged direct sunlight and high-heat environments.
Avoid soaking, harsh chemicals, alcohol-based cleaners, and abrasive materials, as these may damage the surface.
With proper care, your item will continue to bring warmth and character to your space for years to come.
Burn within sight. Keep away from flammable objects. Keep away from children and pets. Trim wick to 1/4” before lighting. Keep candle free of any foreign materials including matches and wick trimmings. Only burn the candle on a level, fire resistant surface. Do not burn candle for more than 4 hours at a time. Stop use when only 1/4” of wax remains.
Shipping and Refunds
We calculate shipping at checkout. For local shipments, we partner with J&T, and for international shipments, we use DHL. All items are made-to-order to ensure quality, so please allow production time before dispatch.
We are happy to offer refunds for items that arrive damaged. To qualify, please provide photo or video evidence of the damage before opening the item.
For candle refills, refunds are not available once the vessel has been refilled, including cases where the item is damaged during return shipping. This ensures the integrity of our refill program and sustainability practices.
If you have any issues with your order, please contact us directly, and we’ll assist you promptly.
Visit us Here!
Location
3F, Mango Square Mall, General Maxilom Ave, Cebu City, 6000 Cebu
Opening Hours
Monday - Tuesday: 10 AM to 7 PM
Contact
P: 0967 304 5711